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FAQs

Have a question that's not answered below? Contact us with your question. Membership Record Questions? Contact Tom

Membership

How does the membership work?
After you apply for membership and pay, we review your application and confirm your license is valid. You will receive an email when you are approved or denied membership.

How do I become a member?
Apply for membership by filling out our Application Form.

What forms of payment do you accept?
You can pay for your membership with a Visa, MasterCard, or American Express Amex credit or debit card. 

Does my payment auto-renew?
Yes, the default option is for your membership to auto-renew.

Do I need to be approved for membership?
Yes. We manually review each member application.

What details are required for registration?
We will need your license number and state. We recommend looking up your own license to confirm that it is current and valid before applying for membership.

Login

How do I log in to the website ?
Click Login 
at the top right of your screen.

Do I need to be manually approved?
Yes. We recommend looking up your own license to confirm that it is current and valid before applying for membership.

Renewal / Cancellation

When does my membership renew ?
Most members will be on a plan that auto-renews. You can check when your membership expires or renews when you login and go to Invoices.

How do I renew my membership or change my billing?
After logging in, click Your Name on the top right, and click Invoices.

How can I check when my membership expires?
Most members will be on a plan that auto-renews. You can check when your membership expires or renews when you login and go to Invoices.

How do I cancel my membership?
After logging in, click Your Name on the top right, and click Invoices.

Students

How long are student memberships valid ?
Student memberships are only valid for one year. You will need to re-apply each year.

What happens after my membership expires?
You can re-apply for either a student membership or upgrade to a professional license account.

Customization

How do I change my password?
After logging in, click on Your Name on the top right of your screen. Click Change Password.

How do I change my profile picture?
After logging in, click on Your Name on the top right of your screen. Click View Profile. Click Edit Profile and upload a new Avatar.

How can I change my license number and state?
Send the request to mhca.pbc@gmail.com

How can I change my license type?
Send the request to mhca.pbc@gmail.com


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